Tulio Shipping and Delivery Policy

Shipping & Delivery Policy

Welcome to Tulio! We are delighted to offer our customers a seamless and enjoyable shopping experience. Please take a moment to review our Shipping & Delivery Policy to understand how we handle the shipment of your orders.

1. Shipping Charges

Tulio is pleased to offer free shipping on all orders within India. There are no additional charges for standard shipping.

2. Order Processing Time

All our products are made-to-measure, ensuring that you receive a product that fits you perfectly. Due to this bespoke nature, please allow a minimum of 3-4 weeks for your order to be processed and prepared for shipping.

3. Delivery Time

After your order has been processed, the estimated delivery time is 5-7 business days, depending on your location within India. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.

4. Order Tracking

Once your order has been shipped, you will receive an email with the tracking information. You can use this information to track the status of your shipment online.

5. Cancellation Policy

Due to the made-to-measure nature of our products, orders cannot be cancelled once placed. We encourage you to review your order details carefully before completing your purchase.

6. Delivery Address

Please ensure that your delivery address is accurate and complete to avoid any delays. Tulio will not be responsible for any delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

7. Contact Us

If you have any questions or need assistance with your order, please feel free to contact our customer service team at hello@tulio.design. We are here to help!

Thank you for choosing Tulio. We appreciate your business and are committed to delivering your orders with care and precision.